@2024 Afarand., IRAN
ISSN: 2383-2150 Journal of Education and Community Health 2018;5(3):13-19
ISSN: 2383-2150 Journal of Education and Community Health 2018;5(3):13-19
Effects of Health Messages on Knowledge, Satisfaction, and Anxiety of Patients’ Companions Referring to Tehran Heart Center
ARTICLE INFO
Article Type
Original ResearchAuthors
Akhlaghi Monir Sadat (1*)Zahedi Mohammad Javad (2)
Ahmadnia Shirin (3)
(1*) Media Management Department, Management Faculty, Payame Noor University, Tehran, Iran
(2) Sociology Department, Management Faculty, Payame Noor University, Tehran, Iran
(3) Social Planning Department, Urban & Regional, Social Sciences Faculty, Allameh Tabatabaei University, Tehran, Iran
Correspondence
Address: West Tehran Branch, Payame Noor University, Shahid Bagheri Town, Shahid Hemmat Highway, Tehran, Iran. Postal Code: 1495933399Phone: 02144011934
Fax: -
monir_akhlaghi@yahoo.com
Article History
Received: April 28, 2018Accepted: October 21, 2018
ePublished: December 20, 2018
ABSTRACT
Aims
One of the most important concerns of health care professionals is information. This study was conducted with the aim of investigating the effects of health-message broadcast via the closed-circuit television (CCTV) system of the waiting lounge of Tehran Heart Center (THC) on knowledge, satisfaction, and anxiety of patients’ companions.
Materials & Methods In this quasi-experimental study, 196 patients’ companions were selected by the available sampling method in 2017. The intervention tool was a 17-minute video about cardiovascular disease displayed at a certain time in the THC waiting lounge. The data were collected by the Spielberger’s State-Trait Anxiety Inventory before and after the intervention and a researcher-made questionnaire on the levels of satisfaction and awareness after the health-message broadcast. The data were analyzed by the SPSS 22 software, using paired t-test and Pearson correlation coefficient.
Findings There was a positive and significant correlation between the awareness (r=0.480) and satisfaction (r=0.375) of individuals from health messages and the quality of the content of health messages (p=0.001). There was a significant difference between the mean scores of participants' anxiety before and after intervention (p<0.001), indicating the effect of intervention on reducing their anxiety levels.
Conclusion The strategy of broadcasting health messages on the CCTV of the THC waiting lounge is effective in improving the levels of knowledge, satisfaction, and anxiety of the patients’ companions and can be of help in protecting and making them participate in patient care and even prevention.
Materials & Methods In this quasi-experimental study, 196 patients’ companions were selected by the available sampling method in 2017. The intervention tool was a 17-minute video about cardiovascular disease displayed at a certain time in the THC waiting lounge. The data were collected by the Spielberger’s State-Trait Anxiety Inventory before and after the intervention and a researcher-made questionnaire on the levels of satisfaction and awareness after the health-message broadcast. The data were analyzed by the SPSS 22 software, using paired t-test and Pearson correlation coefficient.
Findings There was a positive and significant correlation between the awareness (r=0.480) and satisfaction (r=0.375) of individuals from health messages and the quality of the content of health messages (p=0.001). There was a significant difference between the mean scores of participants' anxiety before and after intervention (p<0.001), indicating the effect of intervention on reducing their anxiety levels.
Conclusion The strategy of broadcasting health messages on the CCTV of the THC waiting lounge is effective in improving the levels of knowledge, satisfaction, and anxiety of the patients’ companions and can be of help in protecting and making them participate in patient care and even prevention.
CITATION LINKS
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[14] Lenczowski E, Tung-Hahn E, Higareda J, McCormick C, Markoff T, Arffa M, Poon E, Lee K, Alam M. Video education to improve recognition of common benign and malignant cutaneous lesions and skin cancer prevention in the public. Int J Women Dermatol. 2018;4(2): 80-2.
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[2]Pati D, Nanda U. Influence of positive distractions on children in two clinic waiting areas. HERD. 2011;4(3):124-40.
[3]Gates J. An inquiry: aesthetics of art in hospitals. Australian family physician. Aust Fam Physician. 2008;37(9):761-3.
[4]Dansky KH, Miles J. Patient satisfaction with ambulatory healthcare services: waiting time and filling time. Hosp Health Serv Adm. 1997;42(2):165-77.
[5]Oermann MH. Effects of educational intervention in waiting room on patient satisfaction. J Ambul Care Manage. 2003;26(2):150-8.
[6]Matani M. The effectiveness of health messages presented by the mass media in the urban audience of Qaemshahr, Iran. J Health Lit. 2017;2(3):148-55. [Persian]
[7]Kromke D. An evaluation of current CCTV usage to support patient health education activities at the Louis Stokes Cleveland department of veterans’ affairs medical center, Brecksville Division [Dissertation]. Kent, Ohio; Kent State University; 2001.
[8]Oermann MH, Webb SA, Ashare JA. Outcomes of videotape instruction in clinic waiting area. Orthop Nurs. 2003;22(2):102-5.
[9]Saneii SH, Rahimi Foroshani A. Research techniques: sampling & sample size. 1st Edition. Tehran: Andishmand Publishing. 2011. [Persian]
[10] Mahram B. Standardization of Spielberger anxiety test in Mashhad city [Dissertation]. Tehran: Allameh Tabatabai University; 1994. [Persian]
[11]Roohi G, Rahmani H, Abdollahi AA, Mahmoodi Gh. The effect of music on anxiety level of patients and some of physiological responses before abdominal surgery. J Gorgan Univ Med Sci. 2005;7(1):75-8. [Persian]
[12]Roberts RM, Farhana HS A. Effectiveness of a first aid information video in reducing epilepsy-related stigma. Epilepsy Behav. 2010;18(4):474-80.
[13]Krouse HJ. Video modeling to educate patients. J Adv Nurs. 2001;33(6):748-57.
[14] Lenczowski E, Tung-Hahn E, Higareda J, McCormick C, Markoff T, Arffa M, Poon E, Lee K, Alam M. Video education to improve recognition of common benign and malignant cutaneous lesions and skin cancer prevention in the public. Int J Women Dermatol. 2018;4(2): 80-2.
[15]Chan YF, Nagurka R, Richardson LD, Zaets SB, Brimacombe MB, Levine SR. Effectiveness of stroke education in the emergency department waiting room. J Stroke Cerebrovasc Dis. 2010;19(3):209-15.
[16]Dehdari T, Shojaeezadeh D, Zamani Alaviyeh F, Rakhshani F. Communication and message design in health. 1st Edition. Tehran: Tavangaran Publishing. 2013. [Persian]
[17]Ferguson LA. Implementing a video education program to improve health literacy. J Nurse Pract. J Nurse Pract 2012;8(8):e17-22.