ARTICLE INFO

Article Type

Original Research

Authors

Shabani   Gh. (1)
Rezaei Kalantari   M. (*)






(*) Educational Sciences Department, Neka Branch,Islamic Azad University, Neka, Iran
(1) Educational Sciences Department, Neka Branch,Islamic Azad University, Neka, Iran

Correspondence

Address: Educational Sciences Department, Neka Branch,Islamic Azad University, Kilometer 6 of Neka-Behshahr Road, Neka, Iran
Phone: -
Fax: -
marzieh.rk@gmail.com

Article History

Received:  September  11, 2018
Accepted:  November 19, 2018
ePublished:  December 31, 2018

BRIEF TEXT


Emotional intelligence compared with intelligence quotient and cognitive intelligence, is the more reliable predictor of individual's success in life and work environment.

… [1]. Emotional intelligence was first introduced by Daniel Golman in 1990, which includes the individual’s ability to control his and others’ feelings and emotions, accept others’ views, and control the relationships and social abilities [2]. … [3-5]. Job burnout is not the only fatigue and work-related stresses resulting from continuous working, but it also affects the overall lifestyle of a person and his waking hours [6]. … [7]. Maslach and Jackson [8] have developed a research-based approach to job burnout, by which they are trying to identify the conditions leading to burnout. Their results show that job burnout has a multi-dimensional structure consisting of the 3 associated components. … [9]. Asadi et al. [10] show that there is a significant relationship between emotional intelligence and its components (self-esteem, self-awareness, self-control, social consciousness, and social skills) and burnout [10]. … [11-13].

The aim of this study was to investigate the correlation between emotional intelligence and job burnout among the NAJA personnel in Sari.

This study is a descriptive-correlational [14] research.

This study was conducted on the NAJA personnel (300 subjects) in Sari in 2016.

Simple random sampling method was done and the sample size was considered 169 subjects using Krejcie & Morgan table [15].

The Shirring Emotional Intelligence Questionnaire and Goldard Burnout Questionnaire (GBI) were used to collect the field data. Shirring Emotional Intelligence Questionnaire: The main form of this scale has 2 parts and 70 questions. The second part was not used due to inconsistency with Iranian culture. The first part consists of questions on the emotional intelligence dimensions (self-esteem, self-awareness, self-control, empathy, or social consciousness and social skills), which the scores are calculated separately. It is answered on a 5-point Likert scale (always, often, sometimes, rarely, and never). Goldard Burnout Questionnaire (GBI): GBI is a 40-item scale which was developed by David Goldard to measure job burnout. It is answered on a 7-point Likert scale ("totally agree" to "totally disagree) and the total score indicates the level of job burnout. To determine the reliability, the validity of the measurement tool was first approved (using the experts’ view), and the questionnaires were distributed among the 30 subjects. The Cronbach's alpha coefficient was obtained more than 0.8 for the all items. Data was analyzed by Pearson correlation using SPSS 21 after checking normalization of the data through Kolmogorov-Smirnov test.

115 subjects (68.0%) were male and 54 subjects (32.0%) were female. 14.2% of the personnel were less than 30 years old, 35.5% between 31 and 40 years, 34.3% between 41 to 50 years and 16% older than 50 years. 13.6% of the subjects had diplomas, 18.3% had associate degree, 58.6% had a bachelor's degree, and 9.5% had a master's degree. 13.6% of the participants had 5-10 years of work experience, 28.4% between 11 and 15 years, 31.4% between 16 and 20 years, 15.4% between 21 and 25 years, and 11.2% between 26 and 30 years. A significant negative correlation was found between the mean job burnout of the NAJA personnel in Sari city with emotional intelligence and the self-motivation, self-awareness, self-control, social consciousness, and social skills (Table 1).

The results showed that there was a significant correlation between emotional intelligence and job burnout among the NAJA personnel, which is consistent with previous findings [9, 10, 13]. The findings of this study indicated that there was a significant relationship between self-motivation and burnout among the NAJA personnel. These results are consistent with the results of previous studies [9, 16]. In addition, the results of this study showed that there was a significant relationship between self-awareness and job burnout among NAJA employees, which is consistent with the results of the related studies [10, 11]. The results of this study showed that there was a significant relationship between self-control and job burnout among the NAJA personnel. These results are consistent with the results of previous studies [9, 17].

According to the results of this research, the officials of the NAJA are recommended to consider training courses to make the personnel informed about various types of intelligence.

None declared.

Professional burnout in NAJA personnel has a negative correlation with emotional intelligence and all its subscales.

None declared.

None declared.

None declared.

This research was supported by the authors.

TABLES and CHARTS

Show attach file


CITIATION LINKS

[1]Haghighatjoo Z, Shafighpour MR, Ansari H, Haghighatjoo Z. The relationship between emotional intelligence and job satisfaction on men and woman working for Iran medical sciences universities. J Urmia Nurs Midwifery. 2008;6(4):159-69. [Persian]
[2]Esmaeili M, Ahadi H, Delaver H, Shafi-Abadi A. The effects of teaching emotional intelligence factors on mental wellbeing. Iran J Psychiatry Clin Psychol. 2007;13(2):158-65. [Persian]
[3]Aghayari S, Sharifi P. Emotional intelligence. 1st edition. Tehran: Sepahan Press; 2006. [Persian]
[4]Jalali A. Emotional intelligence. Q J Educ. 2001;1(69):89-106. [Persian]
[5]Khanzadeh A, Marefat H, Hejazi B, Jafari K, Gholamreza. The relationship of emotional intelligence and assertiveness with the oral participation of English language learners. J Foreign Lang Res. 2007;38(Issue?):19-41. [Persian]
[6]Herschensohn DB. Mental health counseling: Theory and practice. Boston: Allyn & Bacon; 1987.
[7]Saadat E. The effects of stress and labor force performance. J Manag Knowl. 1996;33(Issue?):14-26. [Persian]
[8]Maslach C, Jackson S E. The measurement of experienced burnout. J Occup Behav. 1981;2:99-113.
[9]Bagheri S, Shirzad H, Bagheri S, Bagheri S. The relationship between occupational burnout and emotional intelligence among Imam Sajjad Hospital staffs in Tehran. J Police Med. 2013; 2(1):55-60. [Persian]
[10]Asadi J, Borjali A, Jomhary F. The relationship between emotional intelligence and burnout and mental health workers of Iran Khodro Company. Consult Res. 2007;6(22):56-41. [Persian]
[11]Budnik M. Emotional intelligence and burnout: Influence on the intent of staff nurses to leave nursing. Phoenix: University of Phoenix; 2003.
[12]De Vito N. The relationship between teacher burnout and Emotional Intelligence: A pilot study [Dissertation]. New York: Fairleigh Dickinson University; 2009.
[13]Ju C, Lan J, Li Y, Feng W, You X. The mediating role of workplace social support on the relationship between trait emotional intelligence and teacher burnout. Teach Teach Educ. 2015;51:58-67.
[14]Delavar A. Educational and psychological research. Tehran: Virayesh Press; 2007. [Persian]
[15]Sanjari A. Research methods in management. Tehran: Abed Press; 2009. [Persian]
[16]Talaei A, Mokhber N, Mohamadnejad M, Samari A. Burnout its related factors in staffs of university hospitals in Mashhad. Koomesh. 2008;9(3):237 46. [Persian]
[17]Lee J H, Ok C. Reducing burnout and enhancing job satisfaction: Critical role of hotel employees’ emotional intelligence and emotional labor. Int J Hosp Manag. 2012;31(4):1101-12.